We are happy to look into this for you.
Apple Pay Users: Apple’s receipts occasionally combine multiple purchases into a single charge on your receipt. In these cases, your receipt will show a larger charge that combines several of your past purchases. If you believe there has been an error with your billing, you can contact Apple’s App Store here. https://www.apple.com/contact/
If you believe there has been an incorrect charge that’s not the result of combined receipts on iOS, please submit a request using this link and be sure to include:
- A brief description of the issue
- Your registered email address
- A copy of your receipt
Please note: Lucky Day Entertainment does not have access to your payment methods, so only payments you authorize are processed through the App Store or Google Play Store, depending on your device.